Welcome to our refund policy at TT Skill. If you find yourself unsatisfied with your purchase, fear not. Within 15 days of your initial purchase, our customer support team is readily available, You can request a refund using the refund request form. Simply provide your order details for prompt assistance and approval. We’re committed to ensuring your learning journey with us is as seamless and satisfying as possible.
Eligibility:
a. Refunds are available for courses purchased directly from TTSkill.
b. Refunds are subject to the conditions outlined in this policy.
Refund Period:
a. Refunds are available within 15 days from the date of purchase.
b. After the refund period expires, no refunds will be processed.
Eligible Reasons for Refund:
a. Course material or content does not meet the stated objectives or learning outcomes.
b. Technical issues prevent access to course content or completion of the course.
c. Duplicate purchases made in error.
d. Dissatisfaction with course content or instructor performance, unless it materially deviates from advertised content, For request raised within 30% of the course completion
Non-Eligible Reasons for Refund:
a. Change of mind or personal circumstances.
b. Please meet course requirements or completion deadlines.
c. Not eligible for Offline workshops
Refund Process:
a. To request a refund, users must submit a refund request form or contact customer support.
b. Refunds will be processed within 14 working days of approval.
c. Refunds will be issued to the original payment method used for the purchase.
Course Completion:
a. Refunds will not be issued if a course is completed or significant progress has been made.
b. Users must demonstrate that they have not accessed or completed the course to be eligible for a refund.
Exceptions:
a. In exceptional cases, TTSkills may consider refund requests outside the stated period.
b. Such requests will be reviewed on a case-by-case basis at the discretion of the TTSkill Customer Support Team.
Contact Information:
For refund inquiries or assistance, please contact the TTSkill customer support team, Click here to reach us.
TTSkills reserves the right to update this refund policy periodically. Users are encouraged to review the policy regularly for any changes or updates.